Rental terms

1. Rental Terms and Conditions 

The rental day is calculated through an 24-hour base, with a grace period of 2 hours after the declared drop off or pick up time. In case of late drop off more than 2 hours, another rental day will be charged. The renter and any additional drivers have to be a holder of a European or International Driving License, issued at least 1 year prior to pick up date. Otherwise, Mycarental Company has the right not to provide the vehicle to the renter.
Please note, that the car icons are indicative and the provided one will be same or similar according to the current availability upon pick up date. 

For collections or deliveries out of the working hours (22:00-07:00), there is an extra charge to be applied, as an 'out of hours' service, rated as 20.00€ (VAT included). Please note, that the 'out of hours' service must be requested at the time of the reservation.

Please note that ferrying the vehicle out of Crete is not allowed, as the vehicle is not covered by any provided insurance on board. Any damage or loss on board is not covered and turns to renter's liability.

According to the Greek Legislation, all National Driving Licenses issued by the following countries, are acceptable in Greece: 
Albania, Armenia, Austria, Azerbaijan, Bahamas, Bahrain, Belarus, Belgium, Bosnia & Herzegovina, Brazil, Bulgaria, Cabo Verde, Central African Republic, Chile, Costa Rica, Cote d’ Ivoire, Croatia, Cuba, Czech Republic, Democratic Republic of the Congo, Denmark, Ecuador, Estonia, Finland, France, Georgia, Germany, Ghana, Greece, Guyana, Holy See, Hungary, Indonesia, Iran (Islamic Republic of), Iraq, Israel, Italy, Kazakhstan, Kenya, Kuwait, Kyrgyzstan, Latvia, Liberia, Lithuania, Luxembourg, Mexico, Monaco, Mongolia, Moldova, Montenegro, Morocco, Myanmar, Netherlands, Niger, Nigeria, North Macedonia, Norway, Pakistan, Peru, Philippines, Poland, Portugal, Qatar, Republic of Korea, Republic of Moldova, Romania, Russian Federation, San Marino, Saudi Arabia, Senegal, Serbia, Seychelles, Slovakia, Slovenia, South Africa, Spain, Sweden, Switzerland, Tajikistan, Thailand, Tunisia, Turkey, Turkmenistan, Ukraine, United Arab Emirates, United Kingdom of Great Britain and Northern Ireland, Uruguay, Uzbekistan, Venezuela (Bolivatian Republic of), Viet Nam, Zimbabwe.

Any Driving Licenses, issued by countries than are not mentioned above, are not acceptable in Greece, so an International Driving Permit (International Driving License) in the name of the driver to accompany the driving license, is required.

The renter has to return the vehicle to the agreed location and on date, as specified in the Rental Agreement. Otherwise, criminal penalties may be applied to the renter. For returning the car in a different drop off location, after new agreement, an additional charge may be applied as a 'one-way' fee. In case the renter returns the car in a different location from the agreed one without permission, an 'unauthorized return location fee' may be deposited by the renter, as specified by Mycarental.

Return as Collected The renter has to return the vehicle with the same level of petrol as delivered,otherwise he is obliged to pay the fuel difference.

All authorized drivers are covered against and/or with:

  • Damages from Fire to the rented vehicle
  • Liability Insurance to Third Party death, injury, and property
  • Collision Damage Waiver 
    • You are covered against damages caused from Third Parties. Also, all vehicles are subject to liability and fully comprehensive automobile and property damage insurance (for third parties, up to 1.300.000,00 € for persons and up to 1.300.000,00 € for damaged properties).
  • Full Damage Waiver 
    • With FDW you are fully relieved from the responsibility for any damage on the body of the car. FDW Insurance also covers damages caused in an event of fire, of glass and/or window break, repairable tyres, and repairable engine damages.
  • Personal Accident Insurance In case of an accident, all passengers are covered for bodily injuries or death.

 

  • Theft Protection Cover In case the car is stolen, you are relieved from the responsibility.

Coverages are subject to General Terms of Mycarental’s insurance contract with its Insurer.

In the unfortunate event of an accident you should contact us immediately and sign an accident report from our Insurance Company. Without this report the renter is responsible in full for the repairs. With this report the renter is fully covered for damages caused on his vehicle (see exceptions). No unauthorized repairs should be made.

The insurance is valid and cover you only for the period booked and indicated on the Rental Agreement. Please call us in order to amend your Rental Agreement. An extra fee may apply, in accordance with section RENTAL DURATION.

Exceptions to Insurance Coverage:

  • For negligent or drunk driving, driving under influence of drugs or on unauthorized roads, non-asphalt roads, driving to prohibited areas/countries, obvious acts of disregards to the vehicle. In these cases, the renter will be responsible for the full amount of the repairs.
  • For accidents caused by a Driver not declared in the Rental Agreement.
  • For damages caused in the interior, in the cabin, and the roof of the car, and/or damages caused by negligence and disuse of the car.
  • Theft Protection Insurance will not cover personal items.
  • Theft Protection Insurance is not valid in case of renter’s negligence or culpability (e.g. car keys left on car’s ignition).
  • Wheels and underside are not covered in case of off road and negligent driving.
  • In case you ferry the car off the island of Crete.

In case of negligent driving there is no insurance coverage.
- The vehicle is driven on unpaved roads, on mountain tracks or off-road (e.g. path to balos).
- The renter intentionally damages the vehicle.
- The driver of the vehicle is under the influence of drugs or alcohol.
- The rental violates traffic rules (traffic signs, speed limits).
- He must NOT use the car for off-road driving and on beaches. Damage caused to the bottom of the car by gross negligence or malicious use is not covered by any insurance and is borne by the driver.
- Under no circumstances allow someone else to drive the vehicle that is not registered in the rental contract.

All tickets and appended administrative sanctions resulting from any violation of the Greek Traffic law during rental period, are borne solely by the renter. Even if any administrative sanction is not disclosed to our company by the end of the rental period (contract), the violation will be charged to the renter.

The customer is liable for all costs to replace keys which have been lost or damaged, the cost of retrieval of keys which have been locked inside a vehicle.

While the specific make and model of the rented vehicle may vary, it will belong to the same category, ensuring comparable size and performance to the one showcased. Your rental will be determined based on the availability of makes and models within the requested car group at the time of booking.

Should we be unable to provide a vehicle from your selected car group, we'll automatically upgrade your rental to the next available car group, all at no additional cost to you. This flexibility ensures that you'll always receive a vehicle suited to your needs, guaranteeing a satisfying rental experience.

back to top